GFI MailSecurity, 25-49, 2 Year SMA Installation Manual Page 115

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GFI MailSecurity for Exchange/SMTP Quarantine 107
NOTE: You can delete an email that was quarantined today from the
Today node, the This Week node, the All Emails node as well as
from any Search Folder that contains the email. The difference
between the mentioned nodes is the amount of emails that are
present within.
2. Select the check box of the email(s) you want to delete and click
Delete items.
NOTE 1: If you want to delete all the listed emails, you do not need to
select all the check boxes individually. Just click Delete all.
NOTE 2: To refresh the information, click Update.
NOTE 3: If an email matches more than one search folder, the
administrator does not need to delete the same email from each
search folder. If you delete an email from a search folder, GFI
MailSecurity removes it from the Quarantine Store and so it does not
list in any of the other search folders.
Rescanning emails from the Quarantine Store
The Quarantine Store allows you to submit quarantined emails for
rescanning. This option is provided mostly to cater for virus outbreak
scenarios.
For example, an email is quarantined on Monday because it infringed
a Content Checking rule. The same email also contained a newly
released virus. However, since the virus signatures had not yet been
updated when it passed through GFI MailSecurity, it did not infringe
any virus scanning rules.
A few hours after this email was quarantined, the virus signatures are
updated. The next day, the administrator comes across this email
while going through the quarantine store. If rescanning of quarantined
items was not possible, the administrator would have only two options,
delete the email, or approve it and release a virus unknowingly.
With the rescan option, the administrator can choose to submit the
email for rescanning. This time around, since the virus signatures
where updated, the email will infringe both a virus scanner rule, as
well as the same Content Checking rule.
When the administrator finds the same email in the Quarantine Store,
the reason for quarantining will be that a virus was detected. The
administrator will then most probably choose to delete the email.
To rescan emails from the Quarantine Store:
1. Expand the GFI MailSecurity Quarantine node and select the
sub-node that contains the email(s) you want to rescan (for example,
select the Today node if you want to rescan emails that were blocked
today). Alternatively, you can use Quick Search to look for the emails
that you want to rescan.
2. Select the check box of the email(s) you want to rescan and click
Rescan items.
NOTE 1: If you want to rescan all the listed emails, you do not need to
select all the check boxes individually. Just click Rescan all.
NOTE 2: To refresh the information, click Update.
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